Ask our docs
Use the keyboard shortcut Cmd + I (macOS) or Ctrl + I (Windows/Linux). This starts a chat with our AI assistant trained on our documentation.Watch video tutorials
Visit our YouTube channel for tutorials and guides on using Mintlify.Message support
Send us a message from the Support page of your dashboard. To open it, click Get help at the bottom of the navigation bar, then click Support. You can also find Support in the organization section of your settings. Click New case to open a new support case. By default, only you can see a case you submit. To share it with your organization, turn on Visible to all before you submit. The dashboard remembers your choice for your next case.Track your cases
The Cases table lists the cases you submitted and the cases other members shared with your organization. Each case shows its subject, status, who submitted it, its visibility, and when it was last updated. Use the status filter to show Open, Pending, or Closed cases. Click a case to open its conversation with our support team. From there, you can:- Read replies from our support team.
- Send a reply, with attachments if needed.
- Change who can see the case with the Visible to your organization toggle. Only the person who submitted the case can change its visibility.
We aim to respond to all messages within 24 hours, but delays may occur during busy times.
Contact via email
If you can’t access your dashboard, email us at support@mintlify.com. Include the URL of your dashboard with your organization and project in your email so we can help you faster. For example,app.mintlify.com/your-org/your-project.